Supply Chain Due Diligence
ILSI conducts labour due diligence reviews across recruitment and employment supply chains, identifying risk before it becomes harm.
Most labour exploitation in migrant worker supply chains happens several steps removed from the employer that ultimately benefits from the work — inside a sub-agent's fee structure, a labour broker's contract terms, or a site manager's treatment of workers day to day. Standard compliance audits, run once a year with advance notice, frequently miss this.
How ILSI's due diligence differs
Because ILSI members work inside these supply chains as employees, our casework surfaces risk signals that a scheduled audit cannot — unpaid wages, fee patterns, and grievances raised through the helpline described in during employment. A due diligence review combines this real-world signal with document review and site engagement.
What a review covers
- Recruitment channel mapping, down to any sub-agents used.
- Fee and contract consistency between what workers were promised and what they experience.
- Passport and document handling practices.
- Worker-voice mechanisms and grievance handling — see worker voice.
- Aggregated, anonymised ILSI casework relevant to the reviewed supply chain, where available and consistent with member privacy.
Employers who complete a due diligence review and meet ILSI's standards can proceed to accreditation. To begin a review, request a consultation.
How findings are shared
A due diligence review produces a confidential report to the employer setting out findings and recommended remediation, not a public score or ranking. Employers retain control over what, if anything, they disclose externally about the review, though completing remediation is a prerequisite for ILSI accreditation, which is the public-facing signal buyers and workers can rely on.
What happens when a review finds a serious problem
Where a review identifies serious, ongoing worker harm — for example, active document confiscation or evidence of forced labour — ILSI's response is not limited to a written recommendation. Depending on severity, this can include immediate engagement with the employer's leadership, referral to local labour authorities, and, if warranted, safeguarding support for affected workers consistent with our safeguarding policy.
Who conducts a review
Reviews are carried out by ILSI staff with direct experience of the corridor and sector involved, often supported by casework data from ILSI members already working within the same supply chain. This combination of document-based review and lived corridor experience is part of what distinguishes an ILSI due diligence review from a generic compliance audit template applied uniformly across countries and sectors.